What do you understand by the term amazon account locked? This term is self-explanatory. As the term implies, amazon account locked simply means your account on amazon being locked? If you don’t have a clue as to what the topic of this article is, now you do. I urge you to read this content from the beginning to the end.
At the end of this article, readers will get to know what amazon is. Readers will also get to know what the amazon account locked is and what it stands for. Also in this article readers will also find out reasons as to why your amazon account is locked and how to go about recovering such account(s).
Amazon Account Locked
You should know by now what amazon is. Amazon is an online marketplace platform. What it means by being an online marketplace is that you can sell your stuffs and a host of other items online to people and you can also buy other items you want from other users online from the platform. The amazon online marketplace platform is owned and managed by the amazon Inc. which is an American company.
This company is into other forms of businesses like artificial intelligence and cloud software. Amazon’s online marketplace is just one of the various forms of businesses it is into. On amazon, online marketplace users can get any item they want such as electronics, software, books, furniture, and so much more.
What Happens To My Amazon Account Locked
This is a very frequent question on the web today. Many users of the amazon platform are in this pool. Have you ever tried accessing your Amazon account, but you couldn’t? if you have then your amazon account may have been locked. Now users want to know what happens to their accounts when locked.
As an amazon account holder if your account has ever been locked I think you have the answer to this question. When your amazon account is locked it, therefore, means that your access to that account has been restricted. You can no longer have access to your amazon account. This is what happens when your amazon account is locked or becomes locked.
Possible Reasons for Amazon Account Locked
Waking up and finding your amazon account locked is shocking. Now the question is this. What comes into your mind the first time you find your amazon account locked? The first thing that should come to our mind is why? Why was my Amazon account locked? There must be a suitable explanation for this, so you might think. This is because there must be a problem before there can be a solution. Most of the time, your amazon account can be locked due to security purposes.
As a seller on the platform you might have gotten a few authenticity complaints, account safety issues, or it might be that you have been flagged with an intellectual property infringement. All these things can lead to your account on amazon being locked. If you haven’t experienced any of the above, there might be something you might be missing.
As I have said earlier, account lock on the amazon platform is always due to security reasons. I personally have been making use of the amazon platform for some time now, and this is what I know regarding the whole thing. Amazon won’t freeze or lock up your account without any legitimate reason. Below are some of the reasons why amazon have locked or frozen your account;
Account Hack
Your amazon account might have been locked or frozen due to the fact that someone was trying to hack into your account. So in this situation amazon is actually trying to protect your account and its information. You might see this as being unfair but it’s just the way it is. When your account is frozen it then means that both you and the hacker won’t be able to access your account.
Violation of Amazon Policies and Code of Conduct
I have said something regarding policy violations earlier if you are following. Amazon has policies, and going against any one of them might lead to account lock. Below are some of the policies you might have violated;
- Wrong and inaccurate account information.
- Failed commitment to sell a product.
- Usage of account that has its seller privileges removed by amazon.
- Seller misrepresentation.
These are some of the policies you might have violated. If you find yourself in such a position you should do well to resolve it. You will find out about the process of recovering a frozen or locked account later in this article.
Selling Restricted Products
Now on the Amazon marketplace platform, there are some products known as “gated” products. Selling restricted products on amazon has everything to do with gated products. Do you know what gated products are on amazon? Gated products on amazon are those brands that require sellers on Amazon to ask for permission or approval before they can sell their products.
Now, it is your duty as a seller to find about the gated brands and product on amazon, amazon won’t do this for you. To know more about gated products on amazon check here.
Violation of Federal and Local Regulations
Amazon doesn’t just allow you to sell anything on their platform. So therefore if you are a new user on the platform it is advisable to go through the list of what amazon allows you to sell on their platform. It is a strict policy of amazon that anything you are selling on their platform must be in accordance with federal laws.
Do you know what these laws are? You need to comply with the laws set by the environmental protection agency’s overview of the federal insecticide, fungicide and rodenticide act (FIFRA), U.S. federal food, drug, and cosmetic act, federal warranty law, and lastly the federal trade commission.
On amazon sellers can’t sell products labeled as “prescription use only”. Most users on the platform do not know about this and this might lead to an account lock on the platform. My advice to you is to always go through amazon retail policies to know what and what not to sell.
Reviews Manipulation
This means that you cannot ask or force anyone on amazon to give you a positive review on your listing. Normally any seller on amazon can manipulate reviews on its listings, but as of October 2016, amazon introduced a new rule that prohibits such acts.
The new rule therefore is, never ask for a positive review, or provide an already-made or pre-made review template to your customers. In conclusion, don’t do anything that amazon deems as a request for a favorable review.
How to Unlock Amazon Locked Account
Now that you know the possible causes or reasons for your account lock, I think it is time that you look forward to unlocking your account. A locked amazon account is not good for any business. A locked account on amazon paralyzes your business on the platform leaving you to all forms of vulnerabilities.
In such a situation you will be unable to track your orders and shipments. Also, you will be unable o answers customers queries about their items and so much more. The only way to unlock your locked amazon account is by contacting them. If anybody tells you anything different, please disregard it. There are four different ways of contacting amazon, and they are;
- Email.
- Phone.
- Fax.
- And chat.
These are the four main ways through which you can contact amazon. The fastest of these four means are by phone and chat of course. The other two means are still sure but are slower means. Before contacting amazon to unlock your account you need to get these documents in place because you are going to need them;
- Bank statement with debit and credit card used for payment with the billing address on it.
- Serial number of your Amazon account.
- Your default shipping address.
- Gift card receipt.
You need to be consistent, persistent, and patient when contacting Amazon. Unlocking your account may take longer than expected. If this happens do not freight, be calm and be patient during this period as your account will eventually be unlocked. To contact Amazon, you can either select the can’t access my account tab on the login page or by visiting the amazon help center at. www.amazon.com/help.
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