Are you having serious issues with OPay services or you would love to make a complaint to OPay Customer Service? You can easily contact OPay customer service to help you resolve any issue that you may be facing currently. But, if you don’t know how to contact OPay Customer Service, then I will be providing detailed guidelines on how to contact the helpdesk.
To make it easier for their customers to make complaints or have 24/7 access to help in case of any issue. You can contact their customer service and get help immediately. Meanwhile, there are various ways that OPay has provided for registered users like you to access their customer service, hence you will not have to wait for too long to get help with whatever problem you may be facing.
How to Contact Opay Customer Service
Whenever you are experiencing any issue at all while using the OPay app, you should contact the customer care representative immediately. Whether it is a transfer issue, withdrawal complaint, or payment issue, you can contact OPay customer service immediately.
To contact OPay customer service is very easy and with five fingers, you will be talking to a representative. Meanwhile, you can reach OPay either by phone call, live chat, or via their verified social media pages.
Contact Opay Via In-App Customer Service
If you need any help at all, you can contact customer service using the OPay mobile application. You can contact OPay using the self-service feature or the live chat feature available on the app so you can chat with a customer service representative.
How to Contact Opay Customer Service Via In-App
- Launch the Opay mobile app on your device
- Login to your account using your Phone number and Password
- Once in the app, tap on “Me” at the bottom menu bar.
- Next, click on the support
- Once you tap on support, you will find the self-help features.
- You can scroll through the self-help features to see if you have a related problem so you can solve it yourself.
How to Contact Opay Customer Service Via Live Chat
- Launch the Opay mobile app on your device
- Login to your account using your Phone number and Password
- Once in the app, tap on “Me” at the bottom menu bar.
- Next, click on the support
- Once you tap on support, you will find the live chat feature below.
- Tap on the Live Chat icon
Immediately, the live chat box will appear. You can type in whatever issues you may be experiencing. You will receive an instant reply. OPay Live chat replies within 1 minute. If you don’t get a reply, check your internet connection.
Contact Opay Via Customer Service Phone Number
You can also contact the OPay customer service using their phone number. Their phone number is available on their website. It is also available 24/7. All you need to do Is to call the number and a customer service representative will answer your call.
Additionally, you can chat with their customer care representative on WhatsApp. Yes, if you don’t have the time to call, you can chat them up on WhatsApp. Click on this link to get their mobile numbers you can call https://www.opayweb.com/contact-us/
How to Contact Opay Customer Service through their Social Media Handles
You can also contact OPay customer service via their social media handles as stated on their websites.
You can also reach us via any of our verified social media pages.
How to Contact Opay via Email Address and Office Address
You can click on this link to get the OPay official email address and their office address https://www.opayweb.com/contact-us/
FAQS
How do I complain about an OPay transaction?
On that particular OPay transaction details page, tap “Chat with OPay Support” and the details of the transaction will be automatically loaded in the text input field. Then tap send. You can also include a message to let our support team know more about the issue.
How do I send a message to OPay?
You can reach OPay via the following ways; check out the article for detailed steps on how to message OPay
- In-app self-service
- Live chat.
- Our Official Social media page
- Email [email protected].
- Via phone numbers
How do I contact OPay customer service via Live chat
- Launch the Opay mobile app on your device
- Login to your account using your Phone number and Password
- Once in the app, tap on “Me” at the bottom menu bar.
- Next, click on the support
- Once you tap on support, you will find the live chat feature below.
- Tap on the Live Chat icon
Is OPay registered with CBN?
OPay is licensed by CBN and all deposits are insured by NDIC
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