Jumia Online Shopping – How to Place an Order on Jumia Website

The biggest online retailer in Nigeria is known as Jumia Online Shopping. They provide a platform for their consumers in various regions of Nigeria to search for and purchase anything they require from a single online store at their convenience. Jumia Online Shopping platform is the official website that Jumia customers can shop with ease online.

Jumia Online Shopping

Additionally, Jumia online shopping is more than just a marketplace where you connect buyers with sellers to buy and sell products and services online. Jumia Provides customers with the convenience of shopping from the comfort of their homes and offers different payment options and which include cash on delivery, mobile money, and online payment methods. And this platform also provides a delivery service to deliver products to customers’ doorsteps.

About Jumia Online Shopping

Jumia is a Leading e-commerce platform in Africa, commonly referred to as the “Amazon of Africa”. Well, it was founded in the year 2012 by Sacha Poignonnec and Jeremy Hodara and is headquartered in Lagos, Nigeria. Jumia operates in several African countries, including Nigeria, Kenya, Egypt, Morrocco, Ivory Coast, and Ghana, among others.

You also need to know that this platform offers a diverse range of products across categories such as electronics, fashion, beauty, home appliances, groceries, and many more. Customers can shop for products using the Jumia website or the Jumia mobile app.

Features and Benefits Jumia Online Shopping

Below are some of the key features and benefits of using Jumia Online Shopping:

  • Wide range of products.
  • Ease to access shopping.
  • Multiple payment options.
  • Delivery services.
  • Return policy.
  • Deals and Discounts.
  • Customer reviews and ratings.
  • Mobile app.
  • Customer support.
  • Secure shopping.

Listed above are the features and benefits of Jumia online shopping.

Products on Jumia

Here are some of the common categories of products you can find on Jumia:

  • Electronics
  • Fashion
  • Home & Living
  • Beauty & Health
  • Groceries
  • Baby & Toys
  • Sports & Fitness
  • Books, Movies & Music
  • Automotive
  • Computers & Accessories
  • Office & School Supplies
  • Gaming

For further information, you can kindly visit their official Jumia website or app.

How to Get Started Shopping on Jumia

You may easily create an account on Jumia and begin exploring to get started shopping. Using the search bar to look for specific products or browse by category makes it even simpler. Before making a purchase, you can read the product description and customer reviews if you’ve found a product, you’re interested in.

How to Create an Account with Jumia

Here’s the general guide on how to create an account with Jumia:

  • Open your web browser and search for https://www.jumia.com.ng/.
  • On the top right corner of the page click on the “image account icon” and click on “My Account”.
  • Type in your mobile number or your email address in the text form.
  • Tap on the “Continue” button.
  • Enter your password and confirm the password.
  • Click on the “Continue” button.
  • Fill out the forms with the following credentials.
  • First name and last name
  • Phone number.
  • Hit on the “Continue” button.
  • Select your Gender and enter your birth date correctly.
  • Tick on the “Terms and conditions” box.
  • Then click on the “Continue” button.

That’s it, congratulations you just successfully created an account with Jumia.

How to Sign in to Your Jumia Account

To sign in to Jumia follow these steps:

  • Open your Jumia website with the correct URL https://www.jumia.com.ng/.
  • Click on the “Image Account Icon” in the top right corner.
  • Then tap on the “Sign In” tap.
  • Enter your email address or phone number in the required text form.
  • Click on the “Continue” button.
  • Type in your password in the given form.
  • Tap on the “Login” Button.

Following the above process, you will have no issues trying to log in.

How to Place an Order on Jumia Website

Well, placing an order on the Jumia website is a straightforward process. Here’s a step-by-step guide to do it:

  • First, you have to sign in to your Jumia account
  • Browse your product, by making use of the search bar or browse through the categories to find the kind of product you want.
  • Once you find your desired product, click on it to view more details.
  • Click on the “Add to Cart” button.
  • Proceed further by clicking on the Cart icon at the top right corner of the website to view the items you’ve added to your cart.
  • After you must have reviewed your chart, kindly click on the “Checkout” button.
  • You will be taken to the customer’s address section, where you have to enter the following information.
  • First name and last name.
  • Phone number and additional phone number.
  • Delivery address and additional information.
  • Region and city.
  • Then click on the “Save” button.
  • Select your delivery method and click on “Confirm Delivery Details”.
  • Once your order is successfully placed, you will receive an order confirmation email or notification.

You have now successfully placed an order on the Jumia website.

How to Cancel an Item/Order on Jumia

For you to cancel an order, it must not be shipped (This means it must be on its way to your selected delivery address).

  • Go to https://www.jumia.com.ng/.
  • Log into your Jumia account.
  • Select “Account” in the upper right-hand menu
  • Now select “orders”.
  • Search for the items you would like to cancel and click “Cancel Item”
  • You have to choose the cancellation reason from the drop-down menu and click submit.

If your order is prepaid, you will receive your refund as per standard timelines.

What Can I do if the Product I wish to Cancel has Already Been Shipped?

First of all, we need to know that online cancellation is not possible once a product has been packed and shipped to your selected delivery address. But you might have the option to reject it.

What that means is that once their delivery agent contacts you for delivery, you can decline, or if you selected a pick-up station, you may ignore picking up the package.

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Frequently Asked Questions

Does Jumia Sell Original Products?

Since the sale of fake goods, such as those that have been unlawfully cloned, reproduced, or created, is strictly forbidden, it is each vendor’s responsibility to locate and offer only genuine products on the platform

Is it Possible to Make Money on Jumia?

With the Jumia affiliate program, you can be in the comfort of your home and get credit alerts from your bank just by simple referrals. Make as much as 11% commission on items purchased on Jumia by a visitor from your website.

Is Jumia Online Shopping Reliable?

Well, Jumia indicates that most customers are generally satisfied with their purchases. Reviewers satisfied with Jumia most frequently mention customer service and fast delivery.

Does Jumia Accept Cash on Delivery?

You can pay using Jumia Pay Delivery, cash, or your local Mastercard, VISA, or Verve card to deliver on their POS machine at delivery.

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