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PayPal Help

PayPal Help – Get Expert PayPal Help Fast | PayPal Help Center Home

Need help with PayPal issues?, you can use the PayPal Help center platform to get all your PayPal questions answered and resolved. This platform gives all the solutions you need in fixing any issues you may encounter in the course of using the PayPal service without any charge.

PayPal Help

PayPal Help

The paypal help center has been structured to give paypal users the guide they need to resolve any paypal issues they may have. Here users can view questions asked by other paypal users and if it is in any way related to the current issues they are having with any PayPal services use it to get theirs resolved also.

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On the site, you will find a “Resolution Center” where you can file and manage your cases, you’ll also find the “Ask the Community” page, where you’ll find answers or join the conversation and also a “Message Center” where you can send, receive, as well as view your paypal messages.

Common Issues You Can Get Help With On the PayPal Help Center

The paypal help center functions in three categories. They are the Personal Help section, Business Help section as well as the Technical Help section.

Each of these sections tackles issues that paypal users have with their personal accounts, business accounts as well as other technical help that they need with.

Let’s start with the personal help section:

PayPal Personal Help

The personal help section gives answers to common issues/questions like:

  • How to send money.
  • How to issue a refund.
  • Reporting a fake PayPal email or website.
  • Adding a credit card to your PayPal account.
  • Resetting your forgotten password.
  • How to cancel a payment that has already been sent.
  • Updates of fees for PayPal accounts.
  • About PayPal pools.
  • How to spot fake, spoof, or phishing emails.
  • Paypal’s response to the coronavirus (COVID – 19) pandemic & FAQs.

The main focus of the personal help section is on topics like All about PayPal, Disputes and claims, Merchant, My account, My money, Payments, Products and services and Tax information.

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All you have to do to get the answers you need is to click on your question of interest and you will be redirected to another page where the answer to your question will be supplied.

Example

Let’s say you click on “How to send money”, you will be directed to a page where all the step-by-step guide on how to send money via PayPal will be outlined as well other options you can use to send money.

Let’s give you a step-by-step guide:

  • Scroll to paypal.com/smarthelp/home
  • Scroll to the Personal Help section and click on it.
  • On the new page, click on the question that best addresses the issue you want to fix.
  • Once you click on the question, you will be directed to the page where you will see all the steps you need to take to resolve the issue outlined for you.

PayPal Business Help

The second section on the help center is the business help section. This is where you get all the answers you need as regards your business account. Here you get answers to common issues/questions like:

  • How to send money
  • Adding a credit card to your PayPal account
  • How to change your password and security questions.
  • How to cancel a payment that has already been sent.
  • Updates of fees for PayPal accounts
  • How to spot fake, spoof, or phishing emails and report one.
  • Paypal’s response to the coronavirus (COVID – 19) pandemic & FAQs.
  • How to view or edit your account information
  • Making a formal complaint to PayPal
  • Resetting your forgotten PayPal password.

The business section focuses on handling issues bothering on My account, All about PayPal, Disputes and claims, Merchant, My money, Payments, Products & services and Tax information.

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To get an answer to any question, simply click on the question that addresses the issue you want to resolve and PayPal will direct you to page where you will get answers to your questions.

Let’s represent it to you in a step-by-step format:

  • Scroll to paypal.com/smarthelp/home
  • Scroll to the Business Help section and click on it.
  • On the new page, click on the question that best addresses the issue you want to fix.
  • Once you click on the question, you will be directed to the page where you will see all the steps you need to take to resolve the issue outlined for you.

PayPal Technical Help

The third section is the Technical Help section. Here, you get answers to common issues/questions like:

  • How to create a Donate button with a text field.
  • What are the IP addresses for Live PayPal servers?
  •  Integrating Checkout with Shopify.
  • Why did customers get the error “PayPal cannot process your payment?. Please contact the merchant to solve this issue”.
  • Why are your PayPal reports missing transactions or why don’t they reconcile?
  • How to issue a credit (refund) to a customer
  • Where to find test credit card numbers
  • How to create a Sandbox test account
  • What is PayPal Invoicing and how it works?
  • How to create a discount code or coupon for your PayPal buttons.

Here also you get help on common questions like APIs, Shopping carts, Errors, Getting started, Reports, Products, and SDKs.

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All these questions have the answers supplied as you click on any of the questions that you have interest in.

All you have to do, is follow these steps:

  • Scroll to paypal.com/smarthelp/home
  • Scroll to the Technical Help section and click on it.
  • On the new page, click on the question that best addresses the issue you want to fix.
  • Once you click on the question, you will be directed to the page where you will see all the steps you need to take to resolve the issue outlined for you.

More Ways to Get Help with PayPal Help Center

Apart from the three sections outlined above, there are other ways provided by PayPal through which you can get the help you need to fix your PayPal issues. They include Community forum, Developer resources, Braintree support, Site status and Contact us.

Here, let’s outline each of them for a better understanding.

Community Forum

This is where you find answers to mind bugging questions, or join the conversation to learn more from other users who have gathered more experience, or have been through the same issues you are currently facing. Here, you learn more about: PayPal payments standard, REST APIs, NVP/SOAP APIs, SDKs, Sandbox Environment, PayPal Reporting, Payflow and Ideas for Merchant Technical Support.

Developer Resources

Here, you can access documentation, APIs and so much more. Learn more about: Checkout, paypal commerce platform, subscriptions, payouts, invoicing, accept card payments etc.

Braintree Support

Get the technical information you need on processing with Braintree.

Site Status

Site status gives you status on scheduled maintenance and more.

Contact Us

Here you have the PayPal customer service support team who are on hand to help you fix any issues and answer any question you have concerning PayPal.

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Here, you can fix common issues like password and account access – (resets, unlock account, unknown charges), Payments – (holds, declines, refunds, balance), Account profile and set up – (credit or debit card, bank account, email, phone), Disputes and account limitations – (payment dispute, chargeback, limitation).

How to Talk to a Real Person at PayPal

To talk to a real customer representative at PayPal do the following:

  • Call 1-888-221-1161 and click #
  • Key in 2 and say “speak to a representative”.
  • After you say that, you will be connected to a live customer service representative (typical waiting time is about 1 hour 20 minutes – 1hour 50 minutes).

This is the best toll-free number you can use to talk to a live person at PayPal.

To contact PayPal’s international customer service support, call 402-935-2050.

How to Chat with PayPal

To chat with PayPal, contact the customer service team. To contact the customer service team, kindly click on the contact link at the bottom of any PayPal page.

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PayPal Customer Service

To speak to a PayPal customer service agent, you can call at  1-888-221-1161, to get connected to the PayPal customer service automated line. If you desire to speak with someone from the team, you can select customer services from the menu. If you want to speak to another department, do so by clicking on the corresponding numbers on the keypad 

Wrapping Up

Paypal help is aimed at simplifying any transaction issues you may have in the course of using the paypal service. You can call, send a message, or view answers to frequently asked questions on the paypal help center page.

With paypal help, you are just a click away from the help you need!

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